Bridging The Gap Traditional IT Infrastructure <> Platform Engineering <> Innovation Bruno Amaro Almeida VP, IT Operations November 2024 Photo by Jeff Nissen on Unsplash

IT STRATEGIC PRIORITIES Customer Centric Cost Efficient Secure and Reliable

Rapid Development Hub We empower anyone in Fortum to experiment innovative digital ideas in 6 weeks 3

Rapid Development Hub We empower anyone in Fortum to experiment innovative digital ideas in 6 weeks 4 ?????

IT vs IT credit: Spy vs Spy comic

Platform Engineering Photo by Lili Popper on Unsplash

“A digital platform is a foundation of selfservice APIs, tools, services, knowledge and support which are arranged as a compelling internal product.” Evan Bottcher https://martinfowler.com/articles/talk-about-platforms.html

⃗ manual. ticket. ⃗ automated. 5 days. ⃗ self-service. 15 minutes. Photo by CardMapr.nl on Unsplash

Core IT Digital Development App B App C App A IT Service Managers Service X Product X Experiment X AI & Data Team SWD Team I&V Team

Core IT Digital Development App B App C App A IT Service Managers Service X Product X Experiment X AI & Data Team SWD Team I&V Team

Core IT Digital Development App B App C App A IT Service Managers Service X Product X Experiment X AI & Data Team SWD Team I&V Team Domain Platform Team

Core IT Digital Development App B App C App A IT Service Managers Platform / DevSecOps / DEX Team Service X Product X Experiment X AI & Data Team SWD Team I&V Team

Core IT Digital Development App B App C App A IT Service Managers Managed Services Provider (MSP) Platform / DevSecOps / DEX Team Service X Product X Experiment X AI & Data Team SWD Team I&V Team

Core IT Digital Development App B App C App A IT Service Managers Platform Engineering Service X Product X Experiment X AI & Data Team SWD Team I&V Team

16

Personas x User Centric Operating Model 17 Service Offering x Service Delivery Model Workflow and Process x Automation

Questions & Answers Bruno Amaro Almeida VP, IT Operations brunoamaro.com